Frequently Asked Questions

Quick answers to the most common questions about ordering, shipping, and accounts.

What is the minimum order amount?

There is no minimum order amount. However, orders under $75 are subject to a flat $9.99 shipping fee. Orders over $75 ship free.

How fast will my order ship?

Orders placed before 2:00 PM ET on a business day ship the same day. Standard delivery is 2-5 business days depending on your location.

Do you offer Net-30 or Net-60 payment terms?

Yes. Business accounts can qualify for Net-30 or Net-60 payment terms. Contact our sales team to set up a business account with flexible payment options.

Can I return items?

Unopened items can be returned within 30 days of delivery for a full refund. Contact us for a return authorization number before shipping anything back.

Do you offer volume or bulk pricing?

Absolutely. We offer tiered volume discounts across our entire catalog. The more you order, the more you save. Contact sales for a custom quote.

What brands do you carry?

We carry all major commercial brands including Clorox, Bounty, Purell, Dixie, 3M, Lysol, Scott, Charmin, and hundreds more.

Can I set up recurring orders?

Yes. Business accounts can schedule recurring orders on a weekly, bi-weekly, or monthly cadence. Your dedicated account manager can help you set this up.

How do I track my order?

Once your order ships, you will receive a confirmation email with tracking information. You can also check your order status anytime from the My Account page.

Do you ship to all 50 states?

Yes, we ship to all 50 US states. Deliveries to Alaska and Hawaii may require additional transit time.

Still have questions?